CRM Production Lead
CRM Production Lead Reports To: Senior CRM & Social Manager Functional Collaboration: CRM Operations Manager (U.S.) Direct Reports: CRM Associates We’re seeking a proactive and detail-driven CRM Production Lead to oversee the day-to-day campaign and lifecycle production within our global CRM program. This role works under the Senior CRM & Social Manager to lead a team of CRM Associates and ensure flawless campaign execution across all digital channels. The CRM Production Lead serves as the executional lead for the India CRM team – managing workflow, enforcing QA standards, and maintaining seamless alignment with the U.S.-based CRM Operations Manager to ensure every campaign and journey is delivered accurately and on time. Ideal candidates bring hands-on CRM experience, strong leadership skills, and a proven ability to operate in gaming or casino environments where precision and speed are critical. Key Responsibilities: Daily Production & Execution Manage daily campaign and lifecycle builds across Email, Push, In-App, and SMS channels. Lead, assign, and review tasks for the CRM Associates to ensure accuracy and timely delivery. Execute campaign setups, segmentation, and dynamic content within the CRM platform. Ensure all deliverables meet global standards and align with the CRM Operations Manager’s specifications. Quality Assurance & Workflow Perform thorough QA on all builds, including creative assets, targeting, tokens, and links. Maintain build trackers, QA logs, and handoff reports to provide transparency to both India and U.S. teams. Identify process inefficiencies or recurring errors and recommend improvements. Uphold consistent build documentation and process discipline across the India CRM team. Platform & Process Expertise Execute and manage campaigns in CleverTap (preferred) or other major CRM platforms (Braze, Salesforce Marketing Cloud, Airship, etc.). Oversee tagging, segmentation, and event logic to maintain data accuracy. Collaborate with the CRM Ops Manager to implement new templates, triggers, and test frameworks. Ensure version control and consistent use of CRM naming and tagging conventions. Collaboration & Communication Partner closely with the Senior CRM & Social Manager for daily workflow management and team direction. Work collaboratively with the CRM Ops Manager to align execution with lifecycle strategy and QA standards. Provide concise daily updates on build progress, blockers, and completed deliverables. Communicate clearly across time zones to ensure smooth global handoffs. Qualifications: 4–6 years of experience in CRM operations or campaign production. Hands-on experience with CleverTap or similar platforms (Braze, SFMC, Airship, etc.). Prior experience in gaming or casino CRM (social, mobile, or real-money). Proven ability to lead small teams and manage multiple concurrent campaigns. Strong attention to detail with a focus on accuracy, timing, and data integrity. Excellent written and verbal communication skills for cross-functional collaboration. Success Looks Like: Campaigns and lifecycle journeys launch on schedule with zero QA errors. The India CRM team operates efficiently with clear accountability and process consistency. Daily collaboration with the U.S. CRM Ops Manager is smooth, proactive, and productive. Reporting, tagging, and build documentation are accurate and maintained at all times. Sr. CRM and Social Manager can confidently oversee delivery while the CRM Ops Manager focuses on optimization and insights. How to Apply: Send the CV to careersindia@rubyseven.com. 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Senior Project Manager
Senior Project Manager We’re looking for a high-energy Senior Project Manager who thrives at the intersection of organization and creativity. You’ll be the driving force that keeps our teams moving forward — ensuring our artists, designers, engineers, and producers are in sync as we build world-class social casino and casual games enjoyed by millions of players around the world. If you love turning chaos into clarity, deadlines into milestones, and ideas into shipped features, this is your arena. Responsibilities:: Own production schedules — define timelines, track milestones, and ensure deliverables hit their mark across design, art, and engineering. Champion process efficiency — build and optimize agile workflows (sprints, stand-ups, retros) that keep the team focused and shipping smoothly. Bridge communication between creative and technical disciplines — ensuring clarity, alignment, and fast decision-making. Identify risks early — forecast roadblocks, manage dependencies, and develop contingency plans before issues become problems. Collaborate with Producers and Product Managers to balance creative ambition, technical constraints, and delivery goals. Report progress transparently — provide clear, data-driven updates to studio leadership, highlighting wins, challenges, and next steps. Drive continuous improvement — Support post-mortem analysis to improve production processes and workflows. Refine or improve production tools, task tracking, and documentation to scale efficiency across multiple projects. Work Experience : 6-8 years total experience, including 4+ years in project or production management within gaming or digital entertainment. Proven experience managing mobile or game projects from start to finish in an agile environment. Desired Profile: Strong knowledge of the game development lifecycle, from pre-production to live operations. Experience with Agile/Scrum methodologies Excellent communication, problem-solving, and stakeholder management skills. Ability to balance creative ambitions with production realities. Passion for games, especially social or casino genres. How to Apply: Send the CV to careersindia@rubyseven.com. 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Product Manager
Product Manager Ruby Seven Studios is looking for a dynamic team player who has got excellent managerial competencies and is keen on working in a product management profile. Youll be working with our inspiring game development team producing games for the most competitive and exciting genre of social casino games. What you will be doing: In this role you will, Own the game end to end Work closely with Marketing, Sales, Production, Technical and Art teams Assist in sprint planning and in publishing the game Regularly communicate the product updates to the senior leadership and convey the feedback to the production team Desired Skill set: Excellent communication, both written & verbal is a must. Should be able to communicate effectively with our international partners Our games are data driven. Hence the candidates should have the ability to understand and interpret the data provided by the Analytics team Should be good in team management. Hands-on experience working with cross-functional teams including design, engineering, data analytics, and marketing We need candidates who are proactive, very organized and have excellent time management capabilities. You need to ensure that your team is on par with the set timelines Should have a process-oriented mindset Having an interest towards gaming is highly appreciated. Should have the ability to understand various game features Should have an intellectual curiosity and should be keen to learn new things Proven ability to define and drive product roadmaps, prioritizing features based on data, impact, and player feedback Strong understanding of F2P game economy design, liveops, engagement loops, and monetization strategies. Familiarity with game KPIs (DAU, ARPDAU, Retention, LTV, etc.) and the ability to derive actionable insights. Ability to write clear PRDs, create user flows, and manage backlogs Understanding of player psychology, segmentation, and data-driven personalization. Work Experience: 5+ years preferably in a startup in a similar role How to Apply: Send the CV to careersindia@rubyseven.com. 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Game Producer
Game Producer Ruby Seven Studios is looking for a Game Producer to maintain an enriching social gaming experience for our players across the globe. The Game Producer would be responsible for leading the cross functional teams towards the successful development of high-quality Social game solutions. If this sounds like your kind of gig, email our hiring manager your resume and a brief cover letter detailing how youll shine in this position. You will be handling these responsibilities: Manage the entire game development from identifying the concept up to the final launch. Plan the promotional activities of the game Responsible for the timely delivery of projects as a highly entertaining, usable experience Co-ordinate with the technical and art leads in framing the timeline Co-ordinate with the PMs and HR team on the resource allocation Communicate the game requirements clearly to the team members Should ensure that the team is working as per the timeline and contributes effectively and efficiently to the game development Continuously assess the risk and keep scope of the project in line with budget and schedule but with an attention to quality Should ensure that the final delivery of projects is as per deadlines and is in line with the required quality Co-ordinate the international clients and development team Desired Profile: Should be highly creative and innovative Experience in Social game development industry is mandatory Should have hands-on experience in working on various matrices related to Social games Should have a successful track record of developing high quality entertainment products Should be very organized and should be able to work with minimal supervision Should have excellent written and verbal communication skills Should have a strong sense of task ownership and responsibility Should be up-to- date with the gaming industry trends and should have expertise in various platforms and genres Should have proven experience in a lead role Should be a good team player Should be familiar with the 2D/3D softwares Work Experience: 3+ years in Social Game Development industry Required education: Bachelors Degree How to Apply: Send the CV to careersindia@rubyseven.com. 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Product Manager
PRODUCT MANAGER Social and mobile gaming studio Ruby Seven Studios is looking for a talented Product Manager to rock our Reno, NV office where the quality of life is amazing and you will be only 40 minutes from Tahoe. Here’s your opportunity to get involved with a creative gaming studio, and help drive the growth of an expanding portfolio of games across mobile and desktop. You’ll be working in our downtown Reno location, along with our team of inspired, quirky gaming minds. If this sounds like your kind of gig, email our hiring manager with a resume and brief cover letter detailing how you’ll shine in this position. WHAT YOU GET TO DO EVERY DAY. • Manage one or more casino game economies and design innovative features to improve engagement, virality and monetization • Execute game-specific events and programming to drive customer engagement and monetization • Work with Head of Game Design to create exciting user experiences • Analyze and maintain relevant product metrics to better understand product usage patterns and user behavior • Work with our casino partners to integrate product features that help create an amazing customer experience • Position: full-time, Reno, NV WHAT YOU BRING TO THE ROLE. • Entrepreneurial mindset with willingness and ability to “own it” • Minimum 2 year of free-to-play mobile game design experience (casino game experience strongly preferred) • Strong quantitative and qualitative analytical ability • Product management experience • Experience working in the mobile freemium game industry a must • Excellent data analysis skills and ability working in a metrics-driven organization • Self-starter and autonomous problem solver an absolute must • Great sense of humor, wicked smart mind, and initiative think like your own CEO • Bachelor’s degree or equivalent required Please send resume and cover letter to careers@rubyseven.com FREE slots, video poker, bingo, tournaments, leaderboards and more! 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