Sr Artist
About the job Ruby Seven Studios, a top-ranked social and mobile gaming studio, is seeking a talented and visionary Sr Artist to lead our Art Team at our Kochi office. In this leadership role, you’ll be responsible for overseeing the creation of high-quality graphic content for our games, marketing campaigns and platform assets. You will work closely with Producers, Programmers and Artists to shape and execute the artistic vision of our games. Responsibilities How to Apply:• Send the CV to careersindia@rubyseven.com.
Product Manager
About the job Ruby Seven Studios is looking for a dynamic team player who has got excellent managerial competencies and is keen on working in a product management profile. You’ll be working with our inspiring game development team producing games for the most competitive and exciting genre of social casino games.What you will be doing:In this role you will, Desired Skill set: How to Apply:
Principal Systems Architect (Hands-on) – Distributed Web Platforms
Role Overview We are seeking a highly experienced Principal Systems Architect (10+years)to lead the design and development of secure, scalable, and multi-tenant web platforms. This is a hands-on leadership role combining deep architectural ownership with the ability to guide and execute alongside a small team of engineers. You will be responsible for defining system architecture, making critical technical decisions, and ensuring high-quality delivery across backend, APIs, data systems, and cloud infrastructure. Key Responsibilities System Architecture G Engineering Team Leadership G Delivery Cloud G Infrastructure Required Ǫualifications Preferred Ǫualifications What Sets You Apart Impact G Ownership How to Apply:
User Acquisition Associate
User Acquisition Associate We are seeking a highly motivated and data-driven User Acquisition Associate to join our growth team. You will be responsible for managing the entire UA funnel — from campaign conceptualization to in-depth performance analysis — with the goal of acquiring high-quality users at scale and maximizing long-term ROI. This role requires a mix of technical expertise, strategic thinking, analytical rigor, and creative collaboration, making it ideal for someone passionate about scaling mobile games in the social casino space. Key Responsibilities 1. Technical & Execution Plan, launch, and optimize UA campaigns across Meta (Facebook/Instagram), Google Ads (UAC), TikTok, Apple Search Ads, Unity, and other ad networks/DSPs. Manage daily campaign performance, adjusting bids, budgets, targeting, and creatives to hit CAC, LTV, and ROI goals. Implement structured A/B tests for campaigns, audiences, and creatives. Ensure accurate event configuration and tracking across ad platforms and Mobile Measurement Partners (MMPs) (AppsFlyer). Partner with engineering teams to QA and troubleshoot SDK/event integrations. 2. Analytical & Reporting Analyze campaign and cohort-level data from ad platforms and MMPs to identify trends, opportunities, and risks. Calculate breakeven points and model projected LTV/ROI by user cohorts. Understand and act on player journey metrics (ex. New users: D0–D7; Retained users: D7+; Reactivated users). Build dashboards and performance reports in tools such as Looker Studio, Tableau, or Power BI. Apply predictive modeling and early KPIs (D0–D3) to forecast long-term user value, for decision making. 3. Strategic Develop and execute a full-funnel UA strategy that integrates acquisition, retention, and re-engagement. Create and manage audience strategies (custom audiences, lookalikes, retargeting cohorts). Design and execute re-engagement campaigns for churned or low-activity users. Collaborate with CRM and product teams to connect UA with retention and monetization strategies. Stay current with platform updates, privacy-first UA (SKAN, ATT, Privacy Sandbox), and emerging ad tech. 4. Creative Collaborate with the creative team to brief, conceptualize, and test ad creatives (video, playables, static, UGC-style). Design and run creative test campaigns with structured methodologies to minimize false positives/false negatives. Analyze creative performance using key metrics (Hook Rate, Hold Rate, CTR, CVR, ROAS etc.) and translate findings into actionable creative insights. Build data-driven audience categories and ensure visual assets + ad copy are tailored to the right segment. Establish creative refresh cycles and rotation strategies to combat ad fatigue. Share business-aligned creative insights with stakeholders, linking creative learnings to broader UA strategy. 5. Collaboration & Operations Act as the primary liaison with ad networks, agencies, and internal cross-functional teams (Analytics, Engineering, Product, Creative). Lead the day-to-day campaign operations, ensuring accuracy, quality, and timeliness. Share insights and recommendations with stakeholders to influence product and marketing decisions. Qualifications 4+ years of hands-on experience in UA for mobile games (social, hypercasual, or casino preferred). Proven expertise with major ad platforms (Meta, Google Ads, TikTok, ASA). Strong working knowledge of MMPs (AppsFlyer, Adjust, Singular) including event setup and analysis. Deep understanding of UA KPIs (CPI, CAC, ROAS, ROI, LTV, retention). Ability to run re-engagement campaigns and leverage MMP + platform data for targeting and predictive analysis. Proficiency in data analysis & visualization tools (Excel, SQL, Looker Studio, Tableau, or equivalent). Strong analytical, mathematical, and problem-solving skills. Entrepreneurial mindset with a high sense of ownership and accountability. How to Apply: Send the CV to careersindia@rubyseven.com. 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Monetization Manager – Real Money Gaming (RMG)
We are looking for a Monetization Manager to join our growing Real Money Gaming (RMG) team.In this role you will lead the development and execution of our monetization strategies, ensuring they align with the game’s vision and business goals while delivering a tailored player experience. You will improve cross-functional collaboration with Product, Analytics, and Creative teams, setting the strategic direction for monetization and live-ops to boost long-term revenue and player happiness. Your contribution will craft the monetization roadmap, influence key decisions, and directly impact the experience of millions of players every day. What You’ll Do: What You Bring: How to Apply:
Product Manager – Real Money Gaming (RMG)
About the Role Ruby Seven Studios is looking for a dynamic and strategic Product Manager – Real Money Gaming (RMG) to drive the development and success of our real-money gaming portfolio. This role is ideal for someone with strong product instincts, analytical thinking, and a passion for building engaging, compliant, and high-performing gaming experiences. You will work closely with cross-functional teams to deliver scalable, secure, and player-centric RMG products, while balancing business goals, regulatory requirements, and player experience. Key Responsibilities: Desired Skill Set How to Apply:
Marketing Executive – CRM (Fresher)
Role Overview We are looking for an enthusiastic and motivated Marketing Executive (CRM) to join our CRM team at a fast-paced gaming company. This is an entry-level role, ideal for freshers who are eager to learn about customer engagement, digital marketing, and CRM platforms. The role focuses on supporting in-game CRM activities, executing campaigns, and communicating effectively with internal teams to deliver meaningful customer experiences. If you enjoy working with data, writing clear messages, and understanding player behavior, this role is a great place to begin your marketing journey in gaming. Key Responsibilities Assist in managing day-to-day operations of the CRM platform, ensuring data accuracy, segmentation, and proper integration with other marketing and sales tools. Build, and deploy multi-channel campaigns (email, push, SMS, in-app, etc.) focused on customer acquisition, engagement, retention, and reactivation. Assist in drafting campaign content and coordinating approvals. Track basic campaign metrics such as opens, clicks, and engagement. Work closely with product, design, and sales teams to ensure consistent messaging across all touchpoints. Desired Profile Bachelor’s degree (or final-year student) in Commerce,English, Business, Communications, Journalism or a related field. Strong communication skills (written and verbal) with attention to clarity and tone. Interest in digital marketing, CRM tools, email marketing, or customer engagement. Basic knowledge or interest in content writing, copywriting, or social media marketing is a plus. Passion for Gaming & Gaming Industry. Willingness to learn new tools, platforms, and marketing technologies. Good organizational skills and a proactive attitude. 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Customer Support Manager – Social Casino Games
Customer Support Manager – Social Casino Games Location: Hybrid/ Kochi Department: Customer Support Reports To: Head of Product We are looking for a Customer Support Manager to manage player support operations for our games. The ideal candidate will manage a small team handling player query across in-app support tools such as Helpshift and through other channels like emails, direct communication, etc. ensuring fast, empathetic, and high-quality resolutions that enhance player satisfaction and retention. This role sits at the intersection of player experience, live operations, and product, and requires a strong understanding of player support, play patterns, and monetization-related support flows. Key Responsibilities: Customer Support Manage a team of customer support executives, handling player queries via Helpshift and related support mediums. Define and monitor tickets throughout the day and ensure that the resolution and communication with the player is on time. Create shift plans/ rosters and workflows to support 7 day-a-week operations, including weekends and peak events. Coordinate and raise flags as and when required, to product teams and take their input on customer queries. Ensure empathetic and player-first communication, especially for high-value and regular users. Handle escalations and VIP player issues with high professionalism. Tools, Process & Automation Own configuration and optimization of Helpshift workflows, including: FAQs & knowledge base Chatbot flows & automation Ticket tags, and categorization Continuously improve support processes to increase efficiency without sacrificing quality. Reporting & Insights Ability to identify recurring issues, fraud patterns, exploits, and churn drivers, and routinely communicate with product teams when any pattern is frequent Share player insights / feedback with Product, Live Ops, QA and relevant teams Social media pages /Store comments/ Chargebacks Ensure that all the social media pages for our titles are routinely screened and the player comments have been addressed. Ensure that the play store and app store’s player feedback are replied and product team’s input is taken into account Work on chargebacks raised by players as and when required. Required Qualifications: 5+ years of experience in Customer Support / Player Support, with 2+ years in managerial role. Prior experience in gaming, social casino, or F2P mobile apps (strongly preferred). Hands-on experience with Helpshift or similar tools (Zendesk, Freshdesk, Intercom). Proven ability to manage high-volume, fast-paced support operations. Excellent written and verbal communication skills in English (exposure to generative AI for enhancing communication is preferred). How to Apply: Send the CV to careersindia@rubyseven.com. 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CRM Production Lead
CRM Production Lead Reports To: Senior CRM & Social Manager Functional Collaboration: CRM Operations Manager (U.S.) Direct Reports: CRM Associates We’re seeking a proactive and detail-driven CRM Production Lead to oversee the day-to-day campaign and lifecycle production within our global CRM program. This role works under the Senior CRM & Social Manager to lead a team of CRM Associates and ensure flawless campaign execution across all digital channels. The CRM Production Lead serves as the executional lead for the India CRM team – managing workflow, enforcing QA standards, and maintaining seamless alignment with the U.S.-based CRM Operations Manager to ensure every campaign and journey is delivered accurately and on time. Ideal candidates bring hands-on CRM experience, strong leadership skills, and a proven ability to operate in gaming or casino environments where precision and speed are critical. Key Responsibilities: Daily Production & Execution Manage daily campaign and lifecycle builds across Email, Push, In-App, and SMS channels. Lead, assign, and review tasks for the CRM Associates to ensure accuracy and timely delivery. Execute campaign setups, segmentation, and dynamic content within the CRM platform. Ensure all deliverables meet global standards and align with the CRM Operations Manager’s specifications. Quality Assurance & Workflow Perform thorough QA on all builds, including creative assets, targeting, tokens, and links. Maintain build trackers, QA logs, and handoff reports to provide transparency to both India and U.S. teams. Identify process inefficiencies or recurring errors and recommend improvements. Uphold consistent build documentation and process discipline across the India CRM team. Platform & Process Expertise Execute and manage campaigns in CleverTap (preferred) or other major CRM platforms (Braze, Salesforce Marketing Cloud, Airship, etc.). Oversee tagging, segmentation, and event logic to maintain data accuracy. Collaborate with the CRM Ops Manager to implement new templates, triggers, and test frameworks. Ensure version control and consistent use of CRM naming and tagging conventions. Collaboration & Communication Partner closely with the Senior CRM & Social Manager for daily workflow management and team direction. Work collaboratively with the CRM Ops Manager to align execution with lifecycle strategy and QA standards. Provide concise daily updates on build progress, blockers, and completed deliverables. Communicate clearly across time zones to ensure smooth global handoffs. Qualifications: 4–6 years of experience in CRM operations or campaign production. Hands-on experience with CleverTap or similar platforms (Braze, SFMC, Airship, etc.). Prior experience in gaming or casino CRM (social, mobile, or real-money). Proven ability to lead small teams and manage multiple concurrent campaigns. Strong attention to detail with a focus on accuracy, timing, and data integrity. Excellent written and verbal communication skills for cross-functional collaboration. Success Looks Like: Campaigns and lifecycle journeys launch on schedule with zero QA errors. The India CRM team operates efficiently with clear accountability and process consistency. Daily collaboration with the U.S. CRM Ops Manager is smooth, proactive, and productive. Reporting, tagging, and build documentation are accurate and maintained at all times. Sr. CRM and Social Manager can confidently oversee delivery while the CRM Ops Manager focuses on optimization and insights. How to Apply: Send the CV to careersindia@rubyseven.com. 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CRM Analyst
CRM Analyst Reports To: CRM Operations Manager* Dotted-Line Collaboration: Business Intelligence (BI) & Partnerships Manager We’re looking for a data-driven and detail-oriented CRM Analyst to transform campaign performance data into actionable insights that drive engagement, retention, and monetization across our portfolio of gaming and casino products. This role partners closely with the CRM Operations Manager to evaluate lifecycle performance, inform testing strategy, and measure campaign ROI. The CRM Analyst also supports B2B partner reporting, providing visibility into CRM impact across multiple white-label casino brands. The ideal candidate has strong analytical instincts, a deep understanding of player behavior and segmentation, and the ability to translate complex data into clear narratives for marketing and executive audiences. Key Responsibilities: Performance Measurement & Analysis Monitor CRM campaign performance across Email, Push, In-App, and SMS channels. Partner with the CRM Operations Manager to define KPIs, control groups, and success metrics for all lifecycle programs. Conduct post-campaign analyses to evaluate performance by segment, creative, cadence, and channel. Identify key trends, insights, and opportunities to improve retention and monetization. Create monthly and quarterly performance recaps with actionable recommendations. Reporting & Visualization Build and maintain CRM dashboards in partnership with BI (Looker, Tableau, or similar). Consolidate CRM metrics (delivery, open, CTR, ARPU, Conversions, revenue, player journeys) across brands into cohesive views. Provide customized reporting packages to the Partnerships team for external B2B client deliverables. Maintain clean data definitions, ensuring consistency in tracking across channels and campaigns. Testing & Optimization Support test design and measurement for A/B and multivariate experiments. Analyze impact of segmentation logic, personalization, and messaging variations. Surface insights that directly inform future creative, channel mix, and lifecycle strategy. Cross-Functional Collaboration Work closely with BI to validate data pipelines, event tagging, and attribution logic. Partner with Product and Loyalty teams to connect CRM performance to behavioral and revenue outcomes. Collaborate with the CRM Ops Manager and Director of Marketing to translate insights into new journey triggers and audience rules. Provide CRM data and results to leadership, Partnerships, and external stakeholders as needed. Qualifications: 4 – 7 years of experience in CRM analytics, lifecycle marketing analysis, or marketing data science. Experience in gaming, casino, or entertainment industries required (social, mobile, or real-money gaming preferred). Proficiency with SQL, Excel, and visualization tools (Looker, Tableau, Power BI, or equivalent). Familiarity with CRM platforms (CleverTap, Braze, Salesforce Marketing Cloud, or similar). Strong grasp of key lifecycle metrics – retention, reactivation, ARPU, churn rate, LTV, and engagement. Comfortable analyzing large datasets and presenting insights clearly to non-technical audiences. Exceptional attention to detail and ability to manage multiple projects across brands. Success Looks Like: Campaign dashboards deliver real-time visibility into CRM performance across all brands. Insights directly influence segmentation strategy, creative testing, and lifecycle optimization. CRM reporting aligns seamlessly with BI and Partnerships deliverables. Leadership has a clear, data-backed understanding of how CRM drives player retention and revenue. The CRM Ops Manager and Partnerships Manager rely on you as the data authority for CRM performance storytelling. How to Apply: Send the CV to careersindia@rubyseven.com. 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